Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: December 27, 2024

Quick Overview

Data Security

Your data is encrypted and stored securely using industry-standard protocols.

Transparency

We clearly explain what data we collect and how we use it.

Your Control

You can access, update, or delete your personal data anytime.

1Information We Collect

Personal Information

When you create an account or make a purchase, we collect:

  • Name and contact information (email, phone number)
  • Shipping and billing addresses
  • Payment information (processed securely through payment gateways)
  • Order history and preferences

Automatically Collected Information

  • Device information and browser type
  • IP address and location data
  • Pages visited and products viewed
  • Cookies and similar tracking technologies

2How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Personalize your shopping experience
  • Send promotional communications (with your consent)
  • Improve our products and services
  • Prevent fraud and ensure security

3Information Sharing

We may share your information with:

  • Service Providers: Payment processors, shipping carriers, and analytics providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of assets

We never sell your personal information to third parties.

4Data Security

We implement industry-standard security measures including:

  • SSL/TLS encryption for data transmission
  • Secure payment processing through certified gateways
  • Regular security audits and updates
  • Limited access to personal information

5Cookies and Tracking

We use cookies to:

  • Keep you signed in
  • Remember your cart and preferences
  • Analyze website traffic and usage
  • Deliver personalized advertisements

You can manage cookie preferences through your browser settings.

6Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data in a portable format

To exercise these rights, contact us at privacy@vastucart.in

7Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Order data is retained for 7 years for accounting purposes. You can request deletion of your account at any time.

8Data Deletion

You have the right to request deletion of your personal data at any time. Upon receiving your request, we will:

  • Delete your account and personal information within 30 days
  • Remove your data from our marketing systems immediately
  • Retain only what is legally required (e.g., order records for tax purposes)

To request data deletion, please visit our Data Deletion page or email us at privacy@vastucart.in

9Platform Disclaimer

VastuCart is an e-commerce platform that may be used by independent store owners. Each store owner operating on this platform is responsible for their own privacy practices and compliance with applicable data protection laws.

If you are shopping on a store powered by VastuCart, the store owner is the Data Controller for your personal information. VastuCart (the platform) acts as a Data Processor on behalf of the store owner.

10Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or a prominent notice on our website.

Questions About Privacy?

If you have any questions about this Privacy Policy or our data practices, please contact us.