Terms of Service

Please read these terms carefully before using our services.

Last updated: December 27, 2024

What You Can Do

Shop authentic products, create an account, leave reviews, and enjoy secure transactions.

Important Notices

Product availability, prices, and specifications are subject to change.

Fair Practices

We maintain transparent policies and resolve disputes fairly.

1Acceptance of Terms

By accessing or using VastuCart (the "Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

These terms apply to all users, including browsers, customers, merchants, and contributors of content.

2Account Registration

To access certain features, you may need to create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

You must be at least 18 years old or have parental consent to create an account.

3Products and Pricing

Product Information

We strive to display accurate product descriptions and images. However, we do not guarantee that product descriptions, images, pricing, or other content is complete, reliable, current, or error-free.

Pricing

  • All prices are displayed in Indian Rupees (INR) unless otherwise stated
  • Prices are subject to change without prior notice
  • GST and other applicable taxes are included in displayed prices
  • Shipping charges are calculated at checkout

Order Acceptance

We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or product information, or suspected fraud.

4Payment Terms

We accept the following payment methods:

  • Credit and Debit Cards (Visa, MasterCard, RuPay)
  • UPI (Google Pay, PhonePe, Paytm)
  • Net Banking
  • Wallets
  • Cash on Delivery (where available)

All payments are processed securely through our payment partners (Razorpay, PayU). We do not store your complete payment card details on our servers.

5Shipping and Delivery

  • Delivery timelines are estimates and not guaranteed
  • Risk of loss transfers to you upon delivery to the carrier
  • We are not responsible for delays caused by shipping carriers
  • International shipping may incur customs duties (buyer's responsibility)

For detailed shipping information, please refer to our Shipping Policy.

6Returns and Refunds

  • Returns are accepted within 7 days of delivery
  • Products must be unused and in original packaging
  • Certain items (customized, perishable) are non-returnable
  • Refunds are processed within 5-7 business days after approval

For detailed information, please refer to our Returns & Refunds Policy.

7User Conduct

You agree not to:

  • Use the Service for any illegal purpose
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Submit false or misleading information
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the Service
  • Post abusive, defamatory, or inappropriate content

8Intellectual Property

All content on VastuCart, including text, graphics, logos, images, and software, is the property of VastuCart or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or create derivative works without our express written permission.

9Limitation of Liability

To the maximum extent permitted by law, VastuCart shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

Our total liability shall not exceed the amount you paid for the product or service in question.

10Dispute Resolution

Any disputes arising from these Terms shall be governed by the laws of India. We encourage you to contact us first to resolve any issues amicably.

The courts of Mumbai, Maharashtra shall have exclusive jurisdiction over any legal proceedings.

11Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

Questions About Our Terms?

If you have any questions about these Terms of Service, please contact our support team.