Data Deletion Request
You have the right to request deletion of your personal data. We respect your privacy and will process your request promptly.
Processing Time
We process deletion requests within 30 days of receipt.
Identity Verification
We verify your identity to protect against unauthorized requests.
Confirmation
You will receive email confirmation once deletion is complete.
1How to Request Data Deletion
To request deletion of your personal data, you can:
- Send an Email
Email us at privacy@vastucart.in with the subject line "Data Deletion Request"
- Include Required Information
Please include your full name, email address associated with your account, and any order numbers if applicable.
2What Data Will Be Deleted
Upon receiving your valid request, we will delete:
- Your account profile information
- Contact details (email, phone, addresses)
- Shopping preferences and wishlist
- Review and rating history
- Marketing and communication preferences
- Any data collected through Facebook/Meta integration
3What Data May Be Retained
Certain data may be retained for legal and business purposes:
- Order Records: Transaction history for tax and accounting purposes (up to 7 years as required by law)
- Legal Obligations: Data required to comply with legal requests or regulatory requirements
- Anonymized Data: Aggregate, non-identifiable data for analytics purposes
Order records will be anonymized where possible, retaining only what is legally required.
4Facebook/Meta Users
If you signed up or logged in using Facebook, your data deletion request will also remove:
- Facebook profile information stored in our system
- Any Facebook-connected preferences
- OAuth tokens and authentication data
You can also manage your connected apps directly in your Facebook Settings.
5For Stores Using VastuCart Platform
If you made a purchase from a store powered by VastuCart:
- The store owner is the Data Controller for your purchase data
- Contact the store directly for deletion requests related to their store
- VastuCart (the platform) acts as a Data Processor on behalf of store owners
If you're unsure who to contact, email us and we'll help direct your request appropriately.
6Deletion Timeline
Ready to Submit Your Request?
Send your data deletion request to our privacy team. We'll respond within 48 hours.
Email privacy@vastucart.in