Data Deletion Request

You have the right to request deletion of your personal data. We respect your privacy and will process your request promptly.

Processing Time

We process deletion requests within 30 days of receipt.

Identity Verification

We verify your identity to protect against unauthorized requests.

Confirmation

You will receive email confirmation once deletion is complete.

1How to Request Data Deletion

To request deletion of your personal data, you can:

  • Send an Email

    Email us at privacy@vastucart.in with the subject line "Data Deletion Request"

  • Include Required Information

    Please include your full name, email address associated with your account, and any order numbers if applicable.

2What Data Will Be Deleted

Upon receiving your valid request, we will delete:

  • Your account profile information
  • Contact details (email, phone, addresses)
  • Shopping preferences and wishlist
  • Review and rating history
  • Marketing and communication preferences
  • Any data collected through Facebook/Meta integration

3What Data May Be Retained

Certain data may be retained for legal and business purposes:

  • Order Records: Transaction history for tax and accounting purposes (up to 7 years as required by law)
  • Legal Obligations: Data required to comply with legal requests or regulatory requirements
  • Anonymized Data: Aggregate, non-identifiable data for analytics purposes

Order records will be anonymized where possible, retaining only what is legally required.

4Facebook/Meta Users

If you signed up or logged in using Facebook, your data deletion request will also remove:

  • Facebook profile information stored in our system
  • Any Facebook-connected preferences
  • OAuth tokens and authentication data

You can also manage your connected apps directly in your Facebook Settings.

5For Stores Using VastuCart Platform

If you made a purchase from a store powered by VastuCart:

  • The store owner is the Data Controller for your purchase data
  • Contact the store directly for deletion requests related to their store
  • VastuCart (the platform) acts as a Data Processor on behalf of store owners

If you're unsure who to contact, email us and we'll help direct your request appropriately.

6Deletion Timeline

Day 1-2
We acknowledge receipt of your request
Day 3-7
Identity verification and request validation
Day 8-25
Data deletion from all active systems
Day 26-30
Confirmation email sent to you

Ready to Submit Your Request?

Send your data deletion request to our privacy team. We'll respond within 48 hours.

Email privacy@vastucart.in